ARTICLES BY DR. ANDY NEILLIE, CSP
What do you wish your team members were more passionate about? Serving customers? Growing the organization? Impacting their world? According to Bill Hybels, “Vision is a picture of the future that produces passion in people.” If we want our people to have passion, we need to have vision. What are you casting vision about? How are you doing so?
In the past seven years, we’ve built a sustainable multi-million-dollar franchise business. But not really. In the first two years, we made no money. (That’s not exactly true; I think our bookkeeper told me we made $17,000 our first 24 months in business. Net. Total. Two highly motivated and relatively competent people hard at work and we weren’t making it. Definitely not enough to cover a mortgage. And car payments. And groceries. You get the point.
I recently heard a futurist talk about nine trends for the future. The first four trends he discussed were challenging, the last five trends offered optimism.
1. Consumers in the US lack confidence. They are “bullish-but-squeamish.”
2. Baby boomers are aging and anxious. The “young-old” are doing well, but the “old-old” are struggling.
3. Climate change is happening. Weather will impact markets and travel more and more.
4. Water scarcity is impacting millions and will grow.