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Four “Fast-Follower” Best Practices Learned on Lake Austin

Texas started opening back up last week.
Our business hasn’t – on purpose.
Four “Fast-Follower” Best Practices learned on Lake Austin.
Here in Texas, our Governor started re-opening the state last week. He gave direction to various business enterprises on recommended occupancy rates and social distancing requirements as we emerge into an economy that needs to recover from Covid-19.
I’ve given the managers of our local businesses very clear direction. Don’t be the first businesses to re-open.

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Leaders are Resilient

Young Redford

Without noticing it, Redford got old. The handsome “Cover Boy” of my best-selling book, “The Golden Principles” went from cover-boy looks and alpha-male behavior to white-faced and slow. We rescued him when he was just over a year old. We lost him to old age at 14. For a Golden, that’s old. And while he was in good health almost to the end, he moved slowly in his final days. But even in his advancing age,

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It’s Not Just About the Bunny Ears

red door - small

Today is Easter Sunday and the middle of Passover week. For Jews and Christians, some of the most important days of the year: days that have always represented the hope of deliverance.

In our Austin neighborhood – perhaps like yours – it’s also been a day for a “social distancing” kind of Easter egg hunt.  Many of our neighbors have placed pictures of Easter eggs in their front windows.  Families,

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Leadership…Of 9's and 10's and 3's and 4's

As leaders, do we realize the long-term consequences of failing to deal with poor performance on our teams?

Recently I was visiting with an owner of a franchise company about the training they offer franchisees. In particular, how to properly evaluate staff members.

“We tell our franchisees the goal is to have a staff of 9’s and 10’s. These are the employees who work hard, care about excellence, and are motivated to grow.

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